Today we continue our discussion about the four domains of wellbeing. So far, we’ve explored both personal life and work life as separate domains. We’ve also begun thinking about how these domains interact with and affect each other. It’s easy to imagine how a personal crisis can affect an individual’s performance at work or how a work crisis can be more difficult to handle if one’s personal life is out of balance.
Read MoreThe verdict is in. The research is clear. Individuals who are actively engaged in their work have higher levels of personal wellbeing and productivity, plus lower levels of burnout.
Physician leaders looking to engage their team should avoid these mistakes and ask the important questions.
In an ideal world, leaders are able to work with their organization to build an effective engagement program. But alas, we are often not in the utopia we dream of.
So we ask: what happens when organizations refuse to create effective engagement programs and invest in their employees?
Read MoreRecently, we’ve discussed the lack of flow in many physician’s daily work life and how that lack of flow, over time, leads to a disengaged and dangerously burnt out team of physicians. We’ve also outlined 5 important mistakes for physician leaders to avoid when putting in place an engagement plan. In addition to avoiding mistakes, every physician leader striving to form an effective, engaged, and highly functioning team, must be asking the following four questions.
Read MoreWe know that the ability to achieve a flow state regularly in one’s profession is a key indicator of a physician’s ability to engage in their work. It follows that achieving a flow state consistently should be (so often it’s not!) a priority of organizational management and leadership.
Yet, engagement is more than just flow.
Read MoreSince we’re already well-versed in why low levels of engagement are a problem, let’s move on to what’s needed to create engagement, i.e. flow.
Engagement at an individual level has been studied for nearly five decades and there is significant research to bolster this claim. Positive psychology has contributed the most to studying the connection between engagement and flow. Mihaly Csikszentmihalyi popularized the concept of flow as he researched creativity and productivity and conducted interviews with people who were successful in a wide range of professions.
Read MoreTo recap briefly (if you’ve been following the whole time feel free to skip this opening paragraph), we’ve been spending this fall semester bravely wading through the many, varied and interwoven problems in the healthcare industry. More specifically, we’ve been looking at issues related to physician overwhelm and burnout as well as leadership’s responsibilities to work toward a solution.
Read MoreWhile lack of trust in any workplace a serious threat, in the healthcare industry, it’s literally a matter of life or death. Lack of trust comes as the culmination of many of the problems already unpacked and discussed. Because physician training is so far removed from Chief Medical Officer (CMO) or physician leader training (or lack thereof), it’s easy to understand why physicians may be wary of their CMO’s motives.
Read MoreLast week, we began exploring the lack of engagement pervasive across the healthcare industry. Nearly every healthcare professional, physicians in particular, will be subject to this struggle at least once during their career. Often, healthcare leaders misunderstand this apparent lack of engagement as a physician withholding their “best effort”, as mentioned last week, which leads us deeper into the chasm of misunderstood motives.
Read MoreIt feels strange, because a physician is arguably one of the “most-trained” positions in the modern world. Physicians spend longer in higher education that any other profession. Yet the career transition from physician to physician leader involves minimal and inadequate preparation in the best of situations.
Why aren’t our physician leaders as well prepared for their role as physicians are? And what can we do to change this for the future?
One of the reasons physician leaders aren’t properly trained is they aren’t given time.
Read MorePivoting from our look at the multi-faceted issues caused by a serious lack of communication in the healthcare industry, today we’ll begin to explore the wide-spread lack of engagement many physicians and clinicians experience at various points throughout their career.
Read MoreAs outlined, a major problem in the healthcare industry is lack of quality communication. Specifically, the fact that one-on-one communication between leaders and physicians is practically non-existent on a day to day basis. One of the mitigating reasons for this lack between physicians and team leaders is the current circumstances under which it currently exists. Spoiler alert: it’s not good.
Read MoreThe lack of time built into a daily work schedule for quality communication points us to another uncomfortable truth, which is that occasionally (not always everyone, calm down!) physicians can be difficult to talk to. I’ve often heard cited from coaching clients as a reason leaders feel uncomfortable engaging with the physicians on their team. Now, let’s be clear: Leaders, your discomfort speaking to physicians is not a valid reason to let communication fall to the wayside. It’s an excuse and you know the old saying about excuses, right?
Read MoreThe next problem we’ll begin to unravel is the systemic lack of communication that runs rampant in nearly every hospital and healthcare organization. Over the next few posts, we’ll see how poor communication rears its ugly head in several obvious (and avoidable) places.
Read MoreOver the past seven years or so, the medical community has woken up to the pressing issues caused by the systemic and regular use of locum tenens. In the first decade of the 21st century, hospitals regarded locum physicians as life savers, interim workers who can cover shifts when needed and help lighten the load of overworked full-time staff.
Read MoreThe thing about stress, overwhelm and burnout that’s imperative to understand is that at some point, the MORE we work, the less productive we become. I call this the Law of Diminishing S.O.B.’s. It’s like trying to scale an ever-increasing incline or a run up an exponential curve – eventually, you’re just falling backwards.
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